(READ BEFORE BOOKING)
Store Policy
Booking
When booking, a $30 NONREFUNDABLE fee is required in order for the spot to be reserved. $50 if wanting the premium sets.
(This isn't an additional cost, it counts towards your service cost)
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No call, No show
To ensure fairness and respect for all clients and our schedule, we strictly enforce the following rule: After 1 No call, No show, you will no longer be able to book future appointments with Pretty In Lashes.
Cancelation
When same day canceling your apt, the $30 deposit is completely NONREFUNDABLE and cannot be used for a different apt. If canceled with 48 hr notice, the appointment can be rescheduled and or deposit can be refunded.
Rescheduling
When rescheduling, if not done 48 hours prior to the apt another deposit will be owed to place another appointment and original deposit will NOT be refunded. If rescheduling is needed and an early notice is given, that same deposit can be used for a different day.
Late Policy
There is a grace period of 10 minutes, after 10 minutes the appointment will be CANCELED, and another deposit will be owed. If able to take you in after the 10-minute grace period a $10 late fee will be required! Please be on time!
(Please be aware that all appointments are back-to-back, and when arriving late it complicates me and my beautiful clients schedule)
Squeeze In Policy
We all know that life happens and sometimes you can forget to book your full set or fill in, if able to squeeze you in during business hours, a $25 squeeze in fee will be charged when arriving.
***squeeze in options are not always available **
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TEXT - 502-630-9304 for a squeeze in appointment
Payment
For deposit
-Online credit card or debit card payment
​ For extra lash accessories
Venmo/cashapp/apple pay
​When arriving, remaining balance
-CASH ONLY.!